terms

Terms of service

1. The agreement and the parties

These terms govern use of the Avently website service, provided by Avent Digital AS (org. no. 915 920 934), Kleiva 87, 6906 Florø, Norway («we»). The customer («you») is the business granted access to the service. By using the service you accept these terms and the data processing agreement.

2. The service

Avently is a managed website platform: we build, host and maintain your website, and you edit the content yourself in the editor. The service covers hosting, security, technical SEO, AI-assisted editing and translation, enquiry handling and anonymous visitor statistics. The content is yours; the platform and its code are ours.

3. Subscription and payment

The service is offered at the Free, Website, Growth and Agency levels, with different limits on pages and AI usage. Your current level and price are shown in the price list at avently.no or in your offer. Payment is either by card as a monthly subscription via Stripe — charged automatically on each renewal until you cancel — or by invoice sent by email (chosen under Billing), in advance with 14 days' payment terms and an invoicing fee. Price changes are notified at least one month before they take effect.

4. Your responsibilities

You hold the rights to the content you add (text, images, logo), and the content is lawful. Enquiries from the contact form belong to you: you are the data controller for them and use them in accordance with data protection law — see the data processing agreement. Your login is personal; notify us if you suspect misuse.

5. AI-generated content

The editor can generate and edit text and find images using artificial intelligence. You approve all content before publishing and are responsible for what is published. AI suggestions can contain errors — check facts, prices, opening hours and contact details in particular.

6. Availability and operations

We aim for high uptime, monitor the service automatically and are alerted to incidents, but do not guarantee uninterrupted availability. Planned maintenance is scheduled outside normal working hours where possible. We take regular backups of content and data, and every change in the editor can be undone.

7. Limitation of liability

Our total liability is limited to what you have paid for the service in the past 12 months. We are not liable for indirect losses such as lost revenue or third-party losses. Nothing in these terms limits liability that cannot lawfully be disclaimed.

8. Term and termination

The agreement runs until terminated and has no lock-in period. You cancel a card subscription yourself under Billing in the customer panel: it stops at the end of the period you have already paid for, and you are not charged further. Invoice agreements end from the next invoicing period. Stopping your subscription deletes nothing: when the period ends, the website is taken offline and visitors see a short message, but text, images and enquiries are kept, so you can pick up where you left off. Enquiries are in any case deleted automatically 24 months after they were received, as set out in the privacy policy. You can download the website's text, settings and enquiries (images as links) in a machine-readable format under My account at any time, or ask us at kontakt@avent.no. If you delete your account, websites you own alone are moved to the recycle bin for 30 days so a mistake can be undone. After that they are permanently deleted, and other data is deleted in line with the data processing agreement. We may suspend the service on material breach, such as non-payment after reminders or unlawful content, with reasonable notice.

9. Changes to these terms

Material changes are notified by email at least one month before taking effect. Continued use after that date constitutes acceptance.

10. Governing law and venue

The agreement is governed by Norwegian law. Disputes are to be resolved amicably; failing that, Sogn og Fjordane District Court is the venue.